Abstract-( Separate page, describe the plan in one paragraph including what you want, both funding and approval of the project. Be persuasive)

Abstract-( Separate page, describe the plan in one paragraph including what you want, both funding and approval of the project. Be persuasive)

Introduction

(the organization, department and your position. Write in third person. Explain how your plan lis aligned with the organization’s mission, vision, and values. State purpose of the business plan and which strategic initiative your plan supports)

SWOT

;( from your first assignment – only the diagram)

Abstract Comment by varinder:

The journey to the improvement of the patient experience score is usually long and business should be in a position to come up with a well-designed action plan that would help them realize their goals at the long run. Median Hospital is making a consideration to make a reduction of their patient wait time to 15 which means that they are supposed to take a good action plan that would help them achieve their goals with the shortest time possible. In order to become competitive in the market, health providers are coming up with new action plans in their departments in order to ensure that they meet the current needs and requirements of the patients. Taking such moves by the health care is crucial in ensuring that they make an improvement of their level of competitiveness as well as they have made an improvement on their services to their customer.

Plan Description (what exactly are you going to do to improve scored)

Ththe management of Meridian hospital has a better understanding that customers nowadays have a variety of choices for their care since there are so many healthcare providers in the market which means that the organization has to come up with means which are crucial in improving their patient’s experience in order to retain them. Making such a consideration would be essential in ensuring that the hospital is in a position to serve a large number of customers as well as they would be building their reputation in the market. In this paper, we are going to have a look at how the healthcare is in a position to come up with an effective strategy to improve patients experience score.

History or rationale (stick to your organization. Have your scored gone down? Are they worse than your competition? You can make up the scenario if you do not work in this area.

The healthcare is an industry which is observed to have an influence to everyone but over the years, the reputation of it from the customers has been substantially low as compared to other forms of industries in the market. However, in the current times, the patients/ customer experience score is nowadays turning out to be a focus of the healthcare companies and clinics. With the current advancement in the market, Healthcare providers have a greater chance of transforming their services in order to meet the needs as well as the expectations of their patients.

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