Phase 1 – Planning & Project Selection During the planning phase

 Phase 1 – Planning & Project Selection During the planning phase, which is one of the most crucial phases of the SDLC model, the systems designer must understand and define the problem an organization faces, taking care not to define symptoms rather than the underlying problem. The problem can be identified internally or externally, such as from customers or suppliers. After identifying the problem, an analyst or team of analysts assesses the current and future needs of the organization or a specific group of users by answering the following questions: Why is this information system/software being developed? Who are the system’s current and future users? Is the system new or an upgrade or extension of an existing system? Which functional areas (departments) will be using the system? As part of this assessment, analysts must examine the organization’s strategic goals, how the proposed system can support the goals, which factors are critical to the proposed system’s success, and the criteria for evaluating the proposed system’s performance. Establishing evaluation criteria ensures objectivity throughout the SDLC process. In addition, analysts must get feedback from users on the problem and the need for an information system. During this phase, they need to make sure users understand the four W’s: Why – Why is the system being designed? Who – Who is going to use the system? When – When will the system be operational? What – What kind of capabilities will the system provide? The end result of this phase should give users and top management a clear view of what the problem is and how the information system/software solution will solve the problem.

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