The process of comparing the current state of a system or workflow and to the desired, future state of the workflow, and then formulating preliminary ideas about how to move from the current to the future is known as a gap analysis. There are several different ways to collect information about an identified problem and potential solution, including observations, interviews, oral surveys, questionnaires, and existing data, tests.
This week you will begin crafting a Gap Analysis Plan to acquire information about a specific workflow issue in your organization or in one with which you are familiar.
Note: Your workflow issue MUST be related to the implementation or optimization of electronic health records (EHRs) in the organization in order to connect to meaningful use and the HITECH Act. If the organization currently uses an EHR system, your workflow issue should be related to an inefficiency or problem with how the EHR system is used. If the organization does not yet have an EHR system, your workflow issue should be related to an inefficiency or problem that could be solved by implementing an EHR system.
To prepare for Part 1 of the Course Project:
Identify the workflow issue you would like to explore throughout your Course Project. This should be a specific task about which you have sufficient content knowledge and access to describe and analyze in detail. Your workflow issue MUST be related to EHRs and be significantly tied to one or more meaningful use objectives. The workflow issue may be related to either the optimization of an existing EHR system or the implementation of an entirely new EHR system.
Establish your goals for conducting your gap analysis. These goals describe why you are conducting the gap analysis, the workflow issue you are pinpointing, and what you hope to accomplish in examining this issue.
Determine how you will collect data about the current workflow you are exploring for the Course Project. For example, you may choose to observe people as they move through the workflow, ask people about their experiences, confer with managers and leaders about their involvement, refer to your organization’s training manual or other informative documents, etc. Be sure to use more than one data-collection method and observe or consult with more than one person to ensure that the information you gather is balanced.
Note: If you are not currently working in a health care organization, you must locate an organization in your area and obtain informal permission to speak with and observe individuals. Consult your Instructor if you have questions on how to proceed.
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